One common myth is "we don't need to understand how we do it now, let's just focus on the new".
But how do you know which teams and systems will be impacted? What's the best way to ensure teams are aware of any changes?
Hamish Bowen, Partner, Audit & Advisory at Grant Thornton shares best practice recommendations and case study examples on:
-How to create a successful change management structure to support new technology implementations
-Why it's important to have baseline processes documented before an implementation & how organisations often fail at this
-How process can boost your return on technology investment
-Lessons and examples from other successful (and not so successful) technology implementations
Partner, IT Audit & Advisory at Grant Thornton New Zealand LTD
Hamish has been helping a number of organisations with technology changes for the past 20 years, both here and in the U.S. His specific focus is the governance and management of technology and technology change. He has worked with large and small organisations in the public and private sector, to enhance their practices around the management of technology and technology changes.