Why your management team should care about process.

Garth Pickett is a career General Manager, Process Improvement Evangelist & Promapp partner with first-hand experience personally managing multiple BPM implementations. When it comes to process, incident and quality management, Garth's been there and done that.

  • Watch this webinar to learn from a General Manager who has led BPM efforts, successfully overcoming resistance to develop a more cooperative, collaborative process improvement culture.

    Garth will share two BPM case studies plus lessons learned and best practice recommendations around:

    - getting executive buy-in and support
    - driving process and reference documents out of the dark
    - increasing process accountability
    - leveraging process management to adhere to compliance & quality standards
    - simplifying incident management and reporting

    Garth answers questions at the end of his presentation about process and quality management.

Guest presenter: Garth Pickett

Garth Pickett

General Manager at 20/20 Consulting

Garth is a leader, business and people developer, commercially astute, profit and growth focused, innovative, change agent, strategic thinker, negotiator, analytical, problem solver, trouble-shooter.

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