Preparation & implementation under the new structure
As you're probably well aware, one of the leading standards for management systems, ISO 9001, has recently been updated.
Liz Murphy, Managing Director & Consultant at GrowEQ discusses what's new in ISO 9001:2015 and how to manage compliance and certification of this standard going foward.
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Liz Murphy is the Managing Director of Grow EQ, managing a team of over 7 highly experienced consultants providing high quality, simple to understand solutions for organisations to reduce risk, improve performance and grow.
With over 20 years of operational experience from supervisory to senior management levels, Liz has a strong reputation for her ability to work effectively with personnel from the CEO to front line operational staff. As an expert in her field, she provides high quality solutions that are simple to understand and delivered on-time and within budget. Liz keenly promotes knowledge transfer to those she works with thus empowering your staff and making them self-sufficient.
Liz has worked in both for profit and not-for-profit organisations, the latter being The Australian Quality Council where she assisted other organisations in the development and implementation of risk management systems and process improvement initiatives to increase productivity, reduce costs, and improve customer satisfaction. She has also developed and delivered training in these areas as well as team facilitation and leadership, process improvement tools and techniques, and ISO management systems.